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Staff Training & Quality Assurance

Our Commitment to Excellence

Oceanway Lifecare Limited is 100% committed to being the best and delivering a superior quality of service. We believe that training our staff as thoroughly as possible is crucial to our success and the safety of those we support. All our care professionals are appropriately trained before they begin working with us to ensure they meet our high standards of person-centred care.

Comprehensive Professional Development

Our comprehensive induction training is regularly updated to all the latest standards, ensuring the competence and confidence of our entire team. To maintain these standards, our staff are:

  • Regularly Supervised: Ensuring consistent support and guidance.

  • Formally Appraised: Monitoring professional growth and performance.

  • Routinely Audited: Maintaining accountability through regular work reviews.

Specialized Training Modules

We provide extensive training, including recommendations from the Care Quality Commission (CQC), covering essential areas such as:

  • Safety: Safeguarding of Vulnerable Adults, Fire Safety (Hazards, Prevention, & Evacuation), and Incident Investigation.

  • Health: Emergency First Aid, Medication Management, and Effective Hand Hygiene/Infection Control.

  • Technical Skills: Moving & Handling (Theory, Practical, & Assessments) and Risk Assessment.

  • Care Excellence: Effective Communication Skills, Team Working, and Quality Assurance.

Robust Quality Assurance

We make sure that every aspect of our care and support is of the highest quality. Oceanway Lifecare Limited operates within a robust quality assurance framework that enables us to maintain a high level of service delivery. This framework is monitored regularly to ensure we remain a trustworthy, reliable, and effective care provider.